I have a new brother sewing machine and now that it has been turned on it will not work

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Can you please check the pedal connection to the sewing machine?

Thank you for the information!
Can you please provide me with a photo of your sewing machine?
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Thank you! Take your time!

When performing any sewing, you need to use the right pace. Usually, when sewing, you should not be too slow. Sewing slowly is one of the reasons why the foot pedal will stop working.
The best thing you can do here to avoid this is to increase the sewing speed. Besides, you need not run it at a very high speed. Of course, it won’t help you sew faster, but that will make the foot pedal hot.

Resting your foot on the pedal may be another reason why it stops working. Typically when the foot is on the pedal, you may turn it on a little bit. However, you might not notice this.
1. Also touch the LCD screen.
2. Then lower the presser foot.
3. Press the start/stop button to get an error message as to why the machine is not ready to start to appear on the LCD screen.

Good news! You're welcome, *****
Do you have any additional questions I can help you with?
I am so pleased to see your issue got resolved!