Created: February 17, 2023

I have a monthly fee charge of $9.99 to my account for extras and I do not use Uber eats etc only for transport

I do not recall asking for extras
Last Edit: March 2, 2023
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Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Nice to meet you, *****!
Is it Uber One that you paying for 9.99?
Customer Reply
i think so
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Thank you
Customer Reply
If it helps the monthly fee is charged to my visa account.
I also receive lots emails re Uber eats just thought it was promotion.
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
I see
Customer Reply
My email address is *****@gmail.com
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Thank you for the clarification!
Customer Reply
i need to know how to cancel the Uber one. I only need normal travel
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Log in to the Uber app on your mobile device
Customer Reply
ok
i am in
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Then tap on your profile icon
Customer Reply
I am in account icon there was no profile icon.
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
After that, go to the Uber One section of the app
Customer Reply
Yes have done that
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Scroll down and select Manage Membership
Customer Reply
yes I can see now Uber one for 9.99
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Please, select " Leave Uber One"
Confirm your desire to cancel your membership.
Customer Reply
it does not give me option to leave Uber one
we are getting close
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
What options are available?
Customer Reply
i found it and have left uber one. I hope that doesn’t cancel out normal uber
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
No, the usual Uber will still work with you!
Good job, *****!
Customer Reply
Thank you so much
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
You are always welcome!
Customer Reply
nothing else. Many thanks
Mykola Hezhoian
Mykola Hezhoian Tech Expert & Writer
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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