Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Is it Uber One that you paying for 9.99?
i think so
Thank you
If it helps the monthly fee is charged to my visa account.
I also receive lots emails re Uber eats just thought it was promotion.
I see
My email address is *****@gmail.com
Thank you for the clarification!
i need to know how to cancel the Uber one. I only need normal travel
Log in to the Uber app on your mobile device
ok
i am in
Then tap on your profile icon
I am in account icon there was no profile icon.
After that, go to the Uber One section of the app
Yes have done that
Scroll down and select Manage Membership
yes I can see now Uber one for 9.99
Please, select " Leave Uber One"
Confirm your desire to cancel your membership.
it does not give me option to leave Uber one
we are getting close
What options are available?
i found it and have left uber one. I hope that doesn’t cancel out normal uber
No, the usual Uber will still work with you!
Good job, *****!
Thank you so much
You are always welcome!
nothing else. Many thanks
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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