Updated: April 05, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I have a booking but have now ‘lost’ my email confirmation owing to a malfunction on my computer

Can you send me a new one and what details do I require to send you to verify this?. I made a booking with you in February /March time but owing to a Computer mail function I have now ‘lost’ the email confirmation. Can you issue a replacement and what details do you require me to send you to verify this?

Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Thank you Christine. I trust you will be able to assist me.

*****, tell me please on what website or service have you been booking?

Customer Replay



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Ok, thank you
Tell me please if you have the account on Booking?

Customer Replay

Sadly, I don’t.

I see
*****, to ask Booking to resend your confirmation email you can reach out to the Customer Service at 1 850-3958 or you can choose another more convenient way to contact them under the following link: https://www.booking.com/customer-service.html

Customer Replay

Thank you so much for your assistance. I will try the Customer Service.

No problem, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you, not at the moment.

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Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!

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