Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you have an account with PayPal?
Do you have an account with PayPal?
Customer Reply
Yes
So, could you supply us with a screenshot of the receipt?
Customer Reply
i don’t know how to do that
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Customer Reply
Ok did you get image of the bill
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2180394
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2180394
Ok, got it
The e-mail asks you to make a payment.
As far as I can see.
The e-mail asks you to make a payment.
As far as I can see.
Customer Reply
Yes is the bill lagit I have to speak to someone
*****, it is not a bill, but a request from PayPal to pay.
Do you use Synchrony Bank?
Do you use Synchrony Bank?
Customer Reply
No
In this case you can ignore this message.
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
No the last message you sent for ignore the mail was sufficient. Thanks
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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