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I forget the password for my Samsung model SM-S215DL(GP) cell phone
Short summary:
- Ensure the device is powered off.
- Simultaneously press and hold the Volume Up and side buttons until the device vibrates and the Android Recovery screen appears. Then release all buttons.
- Allow up to 30 seconds for the recovery screen to appear.
- From the Android Recovery screen, use the Volume buttons to cycle through the available options and use the side button to select.
- Select "Wipe data/factory reset."
- Allow several seconds for the factory data reset to complete.
- Once the factory data reset is completed, your phone will be restored to its original settings, and all data, including photos and contacts, will be deleted. If you had saved your contacts on your SIM card, they should still be available. However, any contacts saved on the phone's internal memory will be lost.
Please note that performing a factory reset will erase all data on your phone, so it is important to make sure you have a backup of any important files or information before proceeding with the reset.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
The only possible way is to factory reset your Samsung phone.
Is there any way to save my photos
Where are they stored?
The majority of them are on the phone
On phone memory or memory card?
I am not for sure, I don't remember moving them to
any other storage location
Got it.
I'm afraid there's no other way than to reset the phone to factory settings, we won't be able to save your photos.
What about my contacts
When the phone is reset to factory settings it will function as a fresh new phone.
Everything will be deleted.
If you have saved your contacts on your Sim card, which sometimes might happen, then your contacts will not be gone.
Do it automatically save when I add a contact
It depends on the phone, every phone functions differently, but yes, it some cases it does.
Would you like to proceed with the factory reset?
I will wait a bit longer before I reset, Is the reset a procedure I can preform on my own
Understood.
What is the procedures for resetting a locked phone
Here are the full instructions :
- Ensure the device is powered off.
- Simultaneously press and hold the Volume up and side buttons until the device vibrates and the Android Recovery screen appears then release all buttons.
- Allow up to 30 seconds for the recovery screen to appear.
- From the Android Recovery screen, select Wipe data/factory reset.
- Utilize the volume buttons to cycle through the available options and the side button to select.
- Select Factory data reset.
- Allow several seconds for the factory data reset to complete.
Okay I got it, thank you for your help. Have a great rest of your day
Is there anything else I can do for you today?
Not today
Thank you for chatting with us today!
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Thank you good bye
