Updated: March 26, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I connected an usb stick to my xbox one console and since then wifi does not work properly

It gets lost - rarerly it gets back after many restarts. What should I do?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
When you disconnect the USB stick does everything gets back to normal?

Customer Replay

I cannot use my console without internet

When you disconnect the USB stick does everything gets back to normal?

Customer Replay

let Me try

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Customer Replay

removed the stick

Customer Replay

no wofi
restarted without the stick no wifu

Thank you for the info.

Customer Replay

but the problem appeared after connecting the stick for the first time

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Noted, thank you.

  1. Press the Xbox button to open the guide.
  2. Select Profile & system > Settings > General > Network settings.
  3. Select Test network connection.
Customer Replay

ok without the stick if I reconnect to wifi after restart it works
did what you said many times

Please, try the steps above.
Got it!
So It looks like it's all about a USB stick.

Customer Replay



  1. Turn off your Xbox
  2. When it's off, connect the USB stick.
  3. Turn on your Xbox.
Customer Replay

does not work ... wifi not available after restart

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Did you try to reset your Wi-Fi router while the USB stick was connected?

Customer Replay

does not work

Customer Replay

yes ... seems that you have a bug in the system
I changed the USb port and now it works

Is there anything else I can do for you today?

Customer Replay

not now
thank you

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