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I connected an usb stick to my xbox one console and since then wifi does not work properly
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
When you disconnect the USB stick does everything gets back to normal?
I cannot use my console without internet
When you disconnect the USB stick does everything gets back to normal?
let Me try
Sure!
no
removed the stick
Got it.
no wofi
restarted without the stick no wifu
Thank you for the info.
but the problem appeared after connecting the stick for the first time
Noted, thank you.
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General > Network settings.
- Select Test network connection.
ok without the stick if I reconnect to wifi after restart it works
did what you said many times
Please, try the steps above.
Got it!
So It looks like it's all about a USB stick.
yes
Understood.
- Turn off your Xbox
- When it's off, connect the USB stick.
- Turn on your Xbox.
does not work ... wifi not available after restart
Did you try to reset your Wi-Fi router while the USB stick was connected?
yes
does not work
Got it.
yes ... seems that you have a bug in the system
I changed the USb port and now it works
Great!
Is there anything else I can do for you today?
not now
thank you
Please feel free to contact us at any time. We'll be happy to help you.
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