Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
When you disconnect the USB stick does everything gets back to normal?
When you disconnect the USB stick does everything gets back to normal?
Customer Reply
I cannot use my console without internet
When you disconnect the USB stick does everything gets back to normal?
Customer Reply
let Me try
Sure!
Customer Reply
no
removed the stick
removed the stick
Got it.
Customer Reply
no wofi
restarted without the stick no wifu
restarted without the stick no wifu
Thank you for the info.
Customer Reply
but the problem appeared after connecting the stick for the first time
Noted, thank you.
1. Press the Xbox button to open the guide.
2. Select Profile & system > Settings > General > Network settings.
3. Select Test network connection.
1. Press the Xbox button to open the guide.
2. Select Profile & system > Settings > General > Network settings.
3. Select Test network connection.
Customer Reply
ok without the stick if I reconnect to wifi after restart it works
did what you said many times
did what you said many times
Please, try the steps above.
Got it!
So It looks like it's all about a USB stick.
Got it!
So It looks like it's all about a USB stick.
Customer Reply
yes
Understood.
1. Turn off your Xbox
2. When it's off, connect the USB stick.
3. Turn on your Xbox.
1. Turn off your Xbox
2. When it's off, connect the USB stick.
3. Turn on your Xbox.
Customer Reply
does not work ... wifi not available after restart
Did you try to reset your Wi-Fi router while the USB stick was connected?
Customer Reply
yes
does not work
does not work
Got it.
Customer Reply
yes ... seems that you have a bug in the system
I changed the USb port and now it works
I changed the USb port and now it works
Great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
not now
thank you
thank you
Please feel free to contact us at any time. We'll be happy to help you.
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