Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
I am trying to get my Insta Pot to pressure cook my pulled pork. I can't get it to start.
Got it, could you tell me the model of your pot, please?
A2818CU
Got it. Could you check, what position is your valve pointing to?
The back NOT VENTING
Got it. How much time did you wait since starting the pressure cooking process?
5 minutes
As far as I know, it may take up to 30 minutes before the cooking process starts
now it doesn't res[pond at all
Could you tell me what does it show on the screen?
nothing. It wont do anything
Does clicking "Cancel" do anything?
It's hot but not responding. I assume I will have to wait until it cools.
Yes, it'll be the best solution
What is the order to start the pressure cooking feature?
There are a few steps
As you've asked us, here are the steps to turn your pressure cooker:
Can you email them to me? *****@gmail.com
Of course, if it's more convenient to you, I can send them there
Also, I can send you a link for a video, where you can see how people use it
Thanks so much if you could do that for me. I checked my electrical outlets and they are working.
That's great I will send you instructions and link for a video
That would be great. I haven't used it in a while and I guess I've forgotten how to do it.
No worries, we're always here to help you
I appreciate your help.
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