Updated: May 30, 2023
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I can not get the Galaxy Wearable watch face to show me anything

Short summary:

  1. Open the Samsung Wearable app on your phone.
  2. Check the status of the watch in the app. This will show you the current status of your watch.
  3. If you have a single physical button on your watch, hold the button for around 30 seconds to check if the watch restarts. This can help resolve any issues.
  4. If your watch does not have a single physical button, locate the red Power button and the black button below it. Hold the Power button for around 30 seconds to restart the watch.
  5. After restarting the watch, it should be working properly. You shouldn't need to perform this restart process regularly, as the device should work fine under normal circumstances.

Hello, thank you for using Howly.
Please open the Samsung Wearable app on your phone
What status of the watch is shown in the app?


Customer Replay

I just bought the watch yesterday at Best Buy. A Samsung rep set the watch up for me. I do not know what the app looks like.

Okay, does your watch have a single physical button?
If yes, please hold the button for around 30 seconds check it the watch restarts after that

Customer Replay

No. There is a red Power button and a black button below it

Top answer

Good, please hold the power button for around 30 seconds to restart the watch

Customer Replay

Thanks. It is restarted. Do I have to do that all the time?

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Maybe it was caused by the update or some software glitch
Usually no, the device should work just fine!

Customer Replay

So when I put it on, if not working, push Power button for 30 sec.

Yes, if the watch doesn't respond just restart it by holding the power button

Customer Replay

Ok. That is all . Thanks.

Thank you for choosing our service! Should you have any further questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!

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