Updated: June 11, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I can not download natwest bank app

Short summary:

Step 1: Clear cache for Google Play Store

  • On your Android phone or tablet, open the Settings app.
  • Tap on "Apps & notifications" or "Applications" and then select "See all apps."
  • Scroll down and tap on "Google Play Store."
  • Tap on "Storage" and then select "Clear Cache."
  • Next, tap on "Clear Data."
  • Re-open the Play Store and try to download the app again.

Step 2: Verify available memory

  • Check if you have enough available storage on your device to download the app.

Step 3: Restart your device

  • Restart your Android device by turning it off and then on again.
  • Once the device has restarted, try to download the app from the Google Play Store.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Where are you trying to download it from?

Customer Replay

United kingdom

No, are you trying to download it to your phone?

Customer Replay

Yes

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And what platform are you using to download it?

Customer Replay

Android
Samsung

Ok, are you trying to download it from Google Play Store?

Customer Replay

Yes

What does it say when you try to download it?

Customer Replay

Error fault our end

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Can you send me a screenshot of that?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 41694
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 213600

Top answer

Ok, thanks
You need to clear cache:

  • On your Android phone or tablet, open the Settings app.
  • Tap Apps & notifications. See all apps.
  • Scroll down and tap Google Play Store.
  • Tap Storage. Clear Cache.
  • Tap Clear data.
  • Re-open the Play Store, and try your download again.
Customer Replay

Still the same messages

Please specify the App name.

Customer Replay

Natwestbank

image

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Have you cleared the cache?

Customer Replay

Yes

Do you have enough memory on your device?

Customer Replay

Yes

Could you restart your device?

Customer Replay

Thankyou working now

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Comments

2 comments
Journ33
Invalid Date
it worked!
@MintMongoose
Invalid Date
tried everything, cleared cache, restarted, still no luck

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