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I can not download natwest bank app
Short summary:
Step 1: Clear cache for Google Play Store
- On your Android phone or tablet, open the Settings app.
- Tap on "Apps & notifications" or "Applications" and then select "See all apps."
- Scroll down and tap on "Google Play Store."
- Tap on "Storage" and then select "Clear Cache."
- Next, tap on "Clear Data."
- Re-open the Play Store and try to download the app again.
Step 2: Verify available memory
- Check if you have enough available storage on your device to download the app.
Step 3: Restart your device
- Restart your Android device by turning it off and then on again.
- Once the device has restarted, try to download the app from the Google Play Store.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Where are you trying to download it from?
United kingdom
No, are you trying to download it to your phone?
Yes
And what platform are you using to download it?
Android
Samsung
Ok, are you trying to download it from Google Play Store?
Yes
What does it say when you try to download it?
Error fault our end
Can you send me a screenshot of that?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 41694
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 213600
Ok, thanks
You need to clear cache:
- On your Android phone or tablet, open the Settings app.
- Tap Apps & notifications. See all apps.
- Scroll down and tap Google Play Store.
- Tap Storage. Clear Cache.
- Tap Clear data.
- Re-open the Play Store, and try your download again.
Still the same messages
Please specify the App name.
Natwestbank
Have you cleared the cache?
Yes
Do you have enough memory on your device?
Yes
Could you restart your device?
Thankyou working now
