Step 1: Clear cache for Google Play Store
Step 2: Verify available memory
Step 3: Restart your device
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Where are you trying to download it from?
United kingdom
No, are you trying to download it to your phone?
Yes
And what platform are you using to download it?
Android
Samsung
Ok, are you trying to download it from Google Play Store?
Yes
What does it say when you try to download it?
Error fault our end
Can you send me a screenshot of that?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 41694
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 213600
Ok, thanks
You need to clear cache:
Still the same messages
Please specify the App name.
Natwestbank
Have you cleared the cache?
Yes
Do you have enough memory on your device?
Yes
Could you restart your device?
Thankyou working now