
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Where are you trying to download it from?
Where are you trying to download it from?
Customer Reply
United kingdom

No, are you trying to download it to your phone?
Customer Reply
Yes

And what platform are you using to download it?
Customer Reply
Android
Samsung
Samsung

Ok, are you trying to download it from Google Play Store?
Customer Reply
Yes

What does it say when you try to download it?
Customer Reply
Error fault our end

Can you send me a screenshot of that?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Customer Reply
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 41694
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 213600
Type: image/jpeg
Size: 41694
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 213600

Ok, thanks
You need to clear cache
On your Android phone or tablet, open the Settings app .
Tap Apps & notifications. See all apps.
Scroll down and tap Google Play Store .
Tap Storage. Clear Cache.
Tap Clear data.
Re-open the Play Store, and try your download again.
You need to clear cache
On your Android phone or tablet, open the Settings app .
Tap Apps & notifications. See all apps.
Scroll down and tap Google Play Store .
Tap Storage. Clear Cache.
Tap Clear data.
Re-open the Play Store, and try your download again.
Customer Reply
Still the same messages

Please specify the App name.
Customer Reply
Natwestbank



Have you cleared the cache?
Customer Reply
Yes

Do you have enough memory on your device?
Customer Reply
Yes

Could you restart your device?
Customer Reply
Thankyou working now
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