Updated: June 06, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
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Computers, Laptops issues, Apple Mac

I am trying to schedule but lyft is not accepting payment from this card

My debit card which was blocked by my bank fraud team has now been unblocked

Short summary:

  1. Open the Lyft app on your mobile device and access the app menu.
  2. Tap on the "Payment" option in the menu.
  3. In the "Payment" tab, you should see your current payment method listed. Tap on it.
  4. If you want to delete the payment method, check for a "Delete" option. If it appears, tap on it to remove the payment method. Proceed to step 9.
  5. If you do not see a "Delete" option, it means that the payment method cannot be deleted because it is the only one associated with your account. In this case, continue to the next steps.
  6. To unblock the payment method, you need to add another payment method. Tap on the option to add a new payment method.
  7. Follow the prompts to enter the details of the new payment method. It could be another credit card, debit card, or any other accepted payment option.
  8. Once you have successfully added the new payment method, go back to the "Payment" tab.
  9. Locate the payment method you initially had issues with and tap on it.
  10. Now that you have an additional payment method associated with your account, you should see the "Delete" option. Tap on it to remove the payment method.
  11. After deleting the payment method, you can proceed to add it again to your Lyft account.
  12. Tap on the option to add a new payment method.
  13. Follow the prompts to enter the details of the payment method you want to add. Make sure to provide accurate and up-to-date information.
  14. Once you have added the payment method successfully, it should now be unblocked and available for use on your Lyft account.
  15. Confirm that the payment method is properly added by checking the "Payment" tab in the Lyft app.

Hello, thank you for using Howly.
Please, try to delete your current Lyft payment method.

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Here are the instructions on how to do this:

  1. In your app menu, tap 'Payment.'
  2. Tap on the payment method you wish to delete, then tap the delete button.
Customer Replay

There is no payment to delete. They need to take the block off this card

Can you see your card in the "Payment" tab?

Customer Replay

Yes

Could you please clarify what options you have when you tap on your card in the "Payment" tab?

Customer Replay

Just the card on the account

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I see, could you please tell me if you have any other payment methods?
Lyft might not let you delete this payment method if it is the only one associated with the account.

Customer Replay

No-o don't want it deleted
I want it unblocked

I got it, it is needed to delete it and then add it again to unblock it.

Customer Replay

Ok
How do you delete it?

Top answer

But the thing is that Lyft may not let you delete the payment method if it is the only one associated with the account, so it is needed to follow these steps:

  1. Add any other payment method.
  2. Delete the payment method you have issues with.
  3. Add it again.
    To delete payment method just tap on it in the list.
    There you should see the "Delete" option.
  4. If it is not appearing, then it is needed to add any other payment method

Could you please clarify if you have any other payment method except the one you have issues with?

Customer Replay

Issue is resolved- thank you

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Glad to hear that!

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