Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
Hi. This is *****.
Nice to meet you, ******!
Please, try the next actions: put the upper scanner lid back down completely > then open BOTH lids at once.
The upper lid should activate the switch that allows the cartridge cover to open with it.
Please, try the next actions: put the upper scanner lid back down completely > then open BOTH lids at once.
The upper lid should activate the switch that allows the cartridge cover to open with it.
Customer Reply
BINGO! Many thanks.
You are welcome😊
I'm glad it worked
I'm glad it worked
Customer Reply
thanks again.
Not at all😁
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