Updated: March 18, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I am trying to replace the ink cartridge on an HP 8025

The lid to the ink and printer compartment will not open. It appears to be latched on the left side and will not open.

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay

Hi. This is *****.

Nice to meet you, ******!
Please, try the next actions: put the upper scanner lid back down completely > then open BOTH lids at once.
The upper lid should activate the switch that allows the cartridge cover to open with it.


BINGO! Many thanks.

Customer Replay

You are welcome😊
I'm glad it worked

banner 3

thanks again.

Customer Replay

Not at all😁

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