Updated: March 27, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

I am trying to pay for goods PayPal say my account is fine but you will still not accept my payment why

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Tell me, please, what do you see when you're trying to pay?

Customer Replay

oops

Where do you want to pay for goods?

Customer Replay

wowcher

image

banner 3

Tell me, please, do you use Wowcher app?

Customer Replay

yes

Please, go to the Apple Store and find Wowcher app there
Check if the blue button is for Update or Open

Customer Replay

ok wait a moment open

Ok, take your time, *****!

Customer Replay

ok I’m waiting

banner 6

Do you see a blue button for Update or Open?

Customer Replay

open

Ok, then do you see option to Delete the app?

Customer Replay

Open

Yes, I got it.
Do you see the option to Delete it there?

Customer Replay

No

banner 9

Ok
In that case, go to Home Screen. Touch and hold the app on the Home Screen, tap Remove App, and tap Delete App to delete it from iPhone.
Let me know when you are done.

Customer Replay

Done

Great!
Now go to App Store again, find your app and install it as a new one.
After that open, it, log in to your account and try use your payment method again.

Customer Replay

Done

It works?

Customer Replay

so can I go in and pay got the goot
goods

Customer Replay

thank you

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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