Updated: March 14, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

I am still having trouble with my printer

I now know how to stop Print Spooler to delete any files in the Windows System 32 Spool Printer folder. But it seems to be a problem if the file has been converted to a TMP file.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Sorry to hear that.

Customer Replay

The first time I renamed it as a .docx file and it deleted but the second time it won't let me change the name.
There must be some deeper issue with connection with my printer...

Do you receive any errors when you try to change the name?

Customer Replay

But is is scanning like a champion.

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Customer Replay

Yes, it said it would make the file unstable but still gave me the option to delete it.
As it happens the folder has just emptied ... I am not sure why.

Thank you for the info.

Customer Replay

Are there some files that I shouldn't attempt to print?
It hasn't been a problem in the past but it is being so temperamental currently.

Let's try to allow you to change the name of the file:

  1. Open the Run box by pressing Windows + R, type regedit and press enter button. It will open the
    registry editor window.
  2. Select Yes from the user access control prompt.
  3. In the Registry editor window, paste the following path in the address bar. (ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem)
  4. Locate ConsentPromptBehaviorAdmin on the right side, right-click, and select modify.
  5. Change the value data to zero, click OK, and then close the registry editor. Reboot your computer and you won’t have to face the message again.
Customer Replay

So, just confirming that the TMP file has now gone from my Printer folder ... but following this procedure will allow me to change problem files in the future.

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Yes, this will allow you to change problem files.

Customer Replay

So, why has this only recently become a problem do you think?

Sometimes Windows may mistakenly believe that certain files may be critical to the operation of the system.

Customer Replay

just going through the process.

Noted! Keep me posted!

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