Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you receive any errors while trying to play a blu ray disk?
Do you receive any errors while trying to play a blu ray disk?
Customer Reply
Yes error ce-35485-5
Noted.
If you are having this error code comes up when you try to play a Blu-ray disk on your PS4 try pressing the options button on your controller and choosing "Play from Beginning."
If you are having this error code comes up when you try to play a Blu-ray disk on your PS4 try pressing the options button on your controller and choosing "Play from Beginning."
Customer Reply
I already did that it's a no go still
Noted.
Did you try to use another Blu-ray disk?
Did you try to use another Blu-ray disk?
Customer Reply
No trying now
Good!
Customer Reply
So far it is working but so did the other crossing fingers
The other Blu-ray disk is working, correct?
Customer Reply
Yes I think it goes from disc to disc you concur
Noted.
Customer Reply
Thanks
Can you try to run the Blu-ray disk again just to make sure it's working properly?
Customer Reply
Sure it was a three disc movie pack let me try the first disc
Sure, take your time!
Customer Reply
Seems to work will try third one
Noted!
Customer Reply
Trying 3 now
Good!
Customer Reply
It's doing previews I think it good
Great!
Customer Reply
I think iam good thank so much.
I am so pleased to see your issue got resolved!
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