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Do you receive any errors while trying to play a blu ray disk?
Yes error ce-35485-5
Noted.
If you are having this error code comes up when you try to play a Blu-ray disk on your PS4 try pressing the options button on your controller and choosing "Play from Beginning."
I already did that it's a no go still
Noted.
Did you try to use another Blu-ray disk?
No trying now
Good!
So far it is working but so did the other crossing fingers
The other Blu-ray disk is working, correct?
Yes I think it goes from disc to disc you concur
Noted.
Thanks
Can you try to run the Blu-ray disk again just to make sure it's working properly?
Sure it was a three disc movie pack let me try the first disc
Sure, take your time!
Seems to work will try third one
Noted!
Trying 3 now
Good!
It's doing previews I think it good
Great!
I think iam good thank so much.
I am so pleased to see your issue got resolved!
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