Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What does the notification say?
What does the notification say?
Customer Reply
Our HP printer won't print it said to contact you Instant Ink Problem Our ink are full and new
Got it.
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
Not much experience with all of this. I went into the HP and it said nothing was wrong. The paper comes out clean when I try to print
Got it. Did you try restarting your computer?
Customer Reply
No. I know that is what my son always says but keep forgetting about it. A couple days ago we had to re enter the wifi password
Got it. Could you please restart your computer?
Customer Reply
OK
I am back on after shutting down the PC
I am back on after shutting down the PC
Great. Have you tried to print after a reboot of your pc?
Customer Reply
No, I'm just back - will now do it. I've also just shut the printer down and will try it again
Yes, sure. Take your time
Customer Reply
Gosh, it is working. Thank you so much. I must remember to do these things.
You're welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No thank you; you are great.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
You as well. Bye Bye
Bye :)
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