Updated: March 18, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

HP 8630 has dark vertical lines when printing pictures

The lines line up exactly with the linefeed diagnostic test printout. I ran the linefeed calibration twice, but that did not correct the issue

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


Nice to meet you, *****
Do you have this issue only with pictures ?


Customer Replay

Ok, thank you for this info
Did you try to clean your printer?

banner 3

yes, I ran the clean printhead routine and the align printhead routine

Customer Replay

Ok, thank you for this information *****

also took printhead out and physically cleaned it

Customer Replay

That's great, thank you
Tell me, are you using new cartridges?

Black is new, colors are half full

Customer Replay

And you have black lines when printing pictures
Do you have this issue before you change black cartridge?

banner 6

yes - I replaced the black in an attempt to fix the problem

Customer Replay

Ok, I understand you
Thank you for this info
How old is this printer?

Customer Replay

Do you still have a warranty?

Customer Replay

Looks like you need to contact the repair service to fix this issue. You can tell me in which area are you right now an'll look for the best repair service

banner 9

repair service charge would be more than the printer is worth

Customer Replay

At least you can contact them and ask about the price.

I'm in Wayzata, MN *****

Customer Replay

ok, hold a moment
Ok, you can try to contact this service : Copier & Printer Service & Rentals +1 763-509-0054

Thanks for your help

Customer Replay

1313 Chestnut Ave


, Minneapolis, MN 55403
Not at all, *****

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