Updated: March 18, 2023
59 Views
Was it helpful?
author
by Peter Davis
Tech Expert & Writer
817 resolved issues

HP 8630 has dark vertical lines when printing pictures

The lines line up exactly with the linefeed diagnostic test printout. I ran the linefeed calibration twice, but that did not correct the issue
author



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****
Do you have this issue only with pictures ?

image

Customer Replay


Ok, thank you for this info
Did you try to clean your printer?

banner 3
author


yes, I ran the clean printhead routine and the align printhead routine

Customer Replay


Ok, thank you for this information *****

author


also took printhead out and physically cleaned it

Customer Replay


That's great, thank you
Tell me, are you using new cartridges?

author


Black is new, colors are half full

Customer Replay


And you have black lines when printing pictures
Do you have this issue before you change black cartridge?

banner 6
author


yes - I replaced the black in an attempt to fix the problem

Customer Replay


Ok, I understand you
Thank you for this info
How old is this printer?

Customer Replay


Ok
Do you still have a warranty?

Customer Replay


Ok
Looks like you need to contact the repair service to fix this issue. You can tell me in which area are you right now an'll look for the best repair service

banner 9
author


repair service charge would be more than the printer is worth

Customer Replay


At least you can contact them and ask about the price.

author


I'm in Wayzata, MN *****

Customer Replay


ok, hold a moment
Ok, you can try to contact this service : Copier & Printer Service & Rentals +1 763-509-0054

author


Thanks for your help

Customer Replay


1313 Chestnut Ave

#105

, Minneapolis, MN 55403
Not at all, *****

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/2b836e53-fbb2-4e1e-8062-bcf143684200/width=80
Our expert Peter is online and ready to resolve your issues
817 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Julia O.

Expert's Assistant

Julia O.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info