Expert: Vitalii Yovko
Vitalii Yovko (Expert): Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
Vitalii Yovko: Nice to meet you, *****!
Vitalii Yovko: How may I help you today?
Customer: I want to view one of my lines
Vitalii Yovko: *****, I’m so sorry, can you please explain the issue in detail?
Customer: I want to view the calls made and received
Vitalii Yovko: Alright, may I know what service or application you are talking about, *****?
Customer: The line that starts with *****
Vitalii Yovko: Hmm, it’s hard to find what lines you are talking about. Probably you know what service or application you are using?
Customer: Never mind I’m paying for a service that can’t help me
Vitalii Yovko: I’m so sorry, *****. There are a lot of services and ‘lines’ it’s like looking for a needle in a haystack! Can you please describe your problem in details?
Customer: I want to access the calls that was made and the calls that were received on one of my three lines
Vitalii Yovko: Alright, *****, are you talking about your SmartPhone or landline ?
Customer: No apple
Vitalii Yovko: is it Iphone ?
Vitalii Yovko: In order to check all calls on your iPhone, you have to click on Green phone icon (it’s located at the bottom left side), then click on All and you will get all calls
Vitalii Yovko: Is there anything else I can do for you today?
Customer: No you’ve been a great help
Vitalii Yovko: Please feel free to contact us at any time. We’ll be happy to help you.