
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Could you please clarify, what exact Google subscription are you referring to?

Could you please clarify, what exact Google subscription are you referring to?

Customer Reply
I think it's more storage

Got it
Please, follow these steps in order to cancel it:
1. Go to www.google.com/settings/storage.
2. Sign in to the Google Account where you purchased storage.
3. Under your plan, click Cancel.
4. Review changes to storage that will take place after cancellation. Confirm by clicking Cancel plan.
5. You'll receive a confirmation email of your subscription cancellation. At the start of the next month of your plan, you'll be downgraded to 15GB of personal storage for Google Drive, Google Photos, and Gmail.
Please, follow these steps in order to cancel it:
1. Go to www.google.com/settings/storage.
2. Sign in to the Google Account where you purchased storage.
3. Under your plan, click Cancel.
4. Review changes to storage that will take place after cancellation. Confirm by clicking Cancel plan.
5. You'll receive a confirmation email of your subscription cancellation. At the start of the next month of your plan, you'll be downgraded to 15GB of personal storage for Google Drive, Google Photos, and Gmail.
Customer Reply
I can't find the canc

Does it show you your plan?
Customer Reply
Can I send a screenshot?

Sure
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Customer Reply
Visitor uploaded: Screenshot.png
Type: image/png
Size: 207099
Type: image/png
Size: 207099

Thank you!
Could you please scroll the page down and tell me what is there?
Could you please scroll the page down and tell me what is there?
Customer Reply
Visitor uploaded: Screenshot.png
Type: image/png
Size: 212723
Type: image/png
Size: 212723

Thank you for the photo!
Customer Reply
Just more upgrades
Can I send more pictures
Can I send more pictures

Sure
Customer Reply
There's no paperclip

I see, you can send it to me via email at help@howly.com
Customer Reply
Thank you. Just did

Could you please clarify if you have the Google One app?
Customer Reply
Yes
I do
I do

Great, please follow these steps:
1. Open the Google One app Google One.
2. At the top, tap Menu and then Settings, and then Cancel membership.
3. To confirm, tap Cancel membership.
1. Open the Google One app Google One.
2. At the top, tap Menu and then Settings, and then Cancel membership.
3. To confirm, tap Cancel membership.
Customer Reply
Ok, brb

Sure, take your time
Customer Reply
Thank you, it is canceled

Great!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
Thank you very much for your help.p

You're very welcome, *****!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Customer Reply
You too

Thank you!
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