
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue?
In order to help you, I need your assistance here please, could you tell me more about the issue?
Customer Reply
calls ony ring once then are dropped

I see, what phone is that?
Customer Reply
Where do I find trh model #?

I need to understand is it a landline or a mobile one?
Customer Reply
Land line with cell / land option and four handsets

Okay, is it Panasonic?

Thank you for that.
Possible cause and solutions:
- The call was blocked. Check to see if the caller is in the telephones Blocked call list.
- Voicemail has picked up.
- The caller hung up after one ring.
- Another answering device in home picked up.
- Ring Trip has occurred. Ring trip is caused by an installation issue with your phone line. Confirm that you can make outgoing calls. Then contact your telephone company and inform them that you are able to make outbound calls, but unable to receive incoming calls.
Possible cause and solutions:
- The call was blocked. Check to see if the caller is in the telephones Blocked call list.
- Voicemail has picked up.
- The caller hung up after one ring.
- Another answering device in home picked up.
- Ring Trip has occurred. Ring trip is caused by an installation issue with your phone line. Confirm that you can make outgoing calls. Then contact your telephone company and inform them that you are able to make outbound calls, but unable to receive incoming calls.
Customer Reply
This issue just started and we do have voice mail on ou landline

You can reset the Panasonic landline phone:
Press the Menu soft key at the bottom of the screen.
Select System Settings from the menu.
Enter #136 on the keypad.
Select Yes when asked if you are sure you want to factory reset the phone. The phone will be reset successfully after startup.
Press the Menu soft key at the bottom of the screen.
Select System Settings from the menu.
Enter #136 on the keypad.
Select Yes when asked if you are sure you want to factory reset the phone. The phone will be reset successfully after startup.
Customer Reply
I called th e land line from my cell and all systems worked

Did you try to reset it?
Customer Reply
OK but I will not do the reset action until the problem i reoccurs.

You can do it, and it may solve the issue.
Customer Reply
Thanks can i print this screen?

Yes, you can.
You will also get a transcript of this chat to your mailbox.
You will also get a transcript of this chat to your mailbox.
Customer Reply
Great thanks

You're welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No thanks!

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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