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How do I retrieve my security code on my Afterpay card?
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you need help with logging into your Afterpay account?
Yes i bought a new phone and I need to add my after pay to my wallet and been ask for the security code
Is the phone an iPhone?
yes
Ok, do you have the AfterPay app?
Yes
Got it, just in case, do you have an Apple Watch?
no
I see. Rather than going through the Apple Wallet to add the card, you must go into the AfterPay app on your phone and add it that way.
I'll send you an example of where to add it
Ok I’ll try that way
Great, take your time
Thank it is working now
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you
I am so pleased to see your issue got resolved!
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