Updated: March 14, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

How do I restore my bluetooth connection to my HP printer?

I have an iMac computer

Hello, thank you for using Howly.
May I have the brand and model of your printer?

Customer Replay

HP Office Jet Pro 6978


Thank you!
What troubleshooting have you done so far?

Customer Replay

checked bluetooth on my computer and the printer was not lissted

Noted! Thank you!
Some HP printers have a built-in Bluetooth radio that supports pairing with a computer, mobile phone, or tablet to enable wireless printing.
Turn on the Bluetooth radio on the printer. Depending on the model, press the Bluetooth button , or navigate to the Setup or Network menu to access Bluetooth settings.
Open the Bluetooth settings on the computer or mobile device, and then confirm the feature is turned on.
Select your printer from the list of found devices, or follow any steps to add the printer as a new device.
Open the item you want to print, open the Print menu, and then select your printer to print.

Customer Replay

there is no bluetooth radio on my printer

banner 3

*****, is there any chance your printer was connected via Wi-Fi but not via Bluetooth?

Customer Replay

I really don't know
How do I find out

The model of your printer is connected via Wi-Fi usually. If you do have Wi-Fi at home, I can definitely help with connecting your printer to your Mac!

Customer Replay


First of all, please connect the printer to the same network that the Mac is connected to:
On your printer, open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

Customer Replay

That worked. Thanks

banner 6

Sounds great!
Please let me know if I can help you with anything else.

Customer Replay

Not now.

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