How do I pair my Xfinity remote to my tcl roku tv

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Is it a voice remote?

got you
Do you have Xfinity X1 or Xfinity Flex?

ok, we will try general instructions

1. Aim your remote at the TV Box (must have a clear line of sight).
2. Press the A button on your remote.
3. Choose Remote Setup on your TV
4. You’ll be asked, “Do you want to use your remote to control your TV power
and volume?" Select Yes.
5, You’ll receive a notification that your remote is now paired for voice control. You’ll then be asked, “Would you like to control your TV using your remote?" Select Yes.
6. Type in the brand of your TV using the on-screen letters and numbers, if applicable. Then, select OK.
7. You should see a notification that your remote is now Ready to pair. Select OK.
8. Confirm your pairing was successful by attempting to adjust the volume on your TV.

Sure. Take your time

Yes

Do you have new batteries in the remote?

Got you
Do you have Xfinity My Account App?

What is the model of your phone?

Please open Google Play app on your phone and search for Xfinity app.
Here is the direct link to it: https://play.google.com/store/apps/details?id=com.xfinity.digitalhome&hl=en_US&pli=1
Or text "APP" to 266278

It is not on TV? it is on your phone

Just a starting screen when you turn it on

Please let me know when you install Xfinity app on your phone. I will proceed with instructions

Take your time

Please let me know if you have installed the Xfinity app to your phone yet

Great! )))
Do you have any additional questions I can help you with?

Could you please clarify?

If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it.

Has in not been like this before?

This is how smart TVs work. You always start with a welcome screen
and then choose what to watch

Do you have Roku remote? Maybe let's try to pair it instead and see if the situation changes

Please let me know when you are ready

does your Roku remote have a microphone button on it?

Does it look like this?

Standard IR remotes use an invisible Infra-Red light to transmit remote key selections. To ensure IR remotes are operating reliably, they must be pointed directly at the front of your TCL Roku TV.
Verify that there is a clear path between your TV and remote. Make sure that there are no obstructions between your TCL remote and the remote sensor located in front of the TV.

Do you have this button on your remote?

ok, thank you

Open the battery compartment to locate the pairing button - as shown in above image.

Press and hold the pairing button for three seconds or until the pairing light starts flashing. If the light does not flash, try again. If the light still does not flash, then you will need to replace your batteries. After replacing the batteries, repeat step 1.
when it's done, please Restart your TCL Roku TV

xfinity remote is not an original one for this TV set, therefore, you will have to go through extra steps

Did you pair it?
You can choose what screen your TCL Roku TV will display upon powering ON. By default, your TV is set to display the Home screen
You also have the option to specify the input type you want your TV to display when powered ON.
Here are the step-by-step instructions:
1. Press the Home button on your TCL Roku remote control.
2. Scroll down to Settings
3. Press the right arrow button and select System
4. Press the right arrow button and select Power
5. Press the Right arrow button to select Power On

6. Press the Right arrow button and highlight the input that you would like displayed when you power on your TV.
7. Press on your remote control. A check mark should appear next to your input selection.
8. To confirm changes are applied, power OFF your TV then power it back ON.

I m with you

I am very happy to help you out

You re most welcome
I am so pleased to see your issue got resolved!