Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
cannot change channels when on Foxtel had to change batteries and has not worked since
i have e manual on tv
Is your remote not working?
yes working but not changing channels on foxtel
Can you confirm please, that by pressing any button on the remote and you see the underside of your Foxtel Now box flashing RED.
when i press the remote a red light flashes
Great! Thank you!
Is everything clear with the provided instruction?
all working thankyou
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