Updated: March 17, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

Have a brother 630 printer installed a new drum 2 weeks ago it worked fine now it won’t print

The printer is approximately 5 yrs old what are some causes

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you tell me what happened before your printer stopped working?


Customer Replay

printer warms up like it is going to print then starts to shut shut down and drum light turns on it did this before and I bought new drum at Staples

Could you try to pull the drum out and put it back it one more time?

Customer Replay


banner 3

Thank you, *****!

Customer Replay

it still doors not work

Please follow these steps to power cycle your printer:

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet. Wait at least 1 minute.
  3. Plug the power cord back into the wall outlet.
  4. Reconnect the power cord to the printer. Turn the printer on.
Customer Replay

still would not print

The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below:

  1. Press the cover release button and then open the front cover of the printer.
  2. Press and hold down Go button until all 4 LEDs are lit. Once all 4 LEDs are lit, release the Go button.
  3. Close the front cover.
  4. Make sure that the Drum LED is now off.
Customer Replay

It continues to not print

banner 6

Do you have any error messages appearing on the LED screen of your printer?
Or maybe on your PC screen?

Customer Replay

No I don’t
it just says ready

Can you make a photo of your printer so I can see the LED light's indicators?

Customer Replay

Please wait a minute

Sure, take your time

Customer Replay

Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 19503

banner 9

I got it
Thanks for the picture
Is it just on or flashing?

Customer Replay

No only light on is ready

What happens when you try to print something?

Customer Replay

it warms up like it’s going to print and then it used to print instead it just turns off with ready light on and drum light fladhed

Got it
Can I ask you to clean the corona wire?

  1. Open the front cover
  2. Remove the toner cartridge and drum unit assembly from the machine
  3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
  4. Install the toner cartridge and drum unit assembly back into the machine.
  5. Close the front cover of the machine.
Customer Replay

not computer knowledgeable

Do not worry about that


Customer Replay

Please follow the instructions I sent

I have ran corona wire before but this time I removed toner cartridge as you directed, results were printer did not run thru sequences as I indicated before noise wise but started to then stopped after 7 or 8 seconds then stopped

Customer Replay

Got it
So it still does not print?

maybe I should get a new printer. It still won’t print
will the same new 630 brother printer recognize the computer and set up automatically

Customer Replay

Please try these instructions

  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Remove the drum unit and toner cartridge assembly from the machine.
  4. Push down the lock lever and take the toner cartridge out of the drum unit.
  5. Install the drum unit and toner cartridge assembly back into the machine. Do not close the top cover yet. Press Power button (Power On/Off). Do not close the top cover yet.

No, you will need to set up it just like the old printer

ok did this request now what should I do

Customer Replay

What request do you mean, *****?

i turned power off then on with cover still open

Customer Replay

Did you follow the instructions?

Customer Replay

Do you see the "Go" button?
Or start?

Customer Replay

Press and hold this button for about four seconds until all of the LEDs light up. Once all four LEDs are lit, release the button

The ready light is on with the paper light only when I push go button

Customer Replay

Then close the top cover and try to print
How is it going, *****?

please Wait a minute

Customer Replay


it just will not print

Customer Replay

Did you try to print with computer or directly with printer?

directly with printer

Customer Replay

Can I ask you to try to print with a computer, please?

Customer Replay

Take your time, *****

thank you for your help and patience with me. I will purchase on my way home a new 630 brother printer. Thanks

Customer Replay

It's okay, no worries!

Thanks again

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