
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Can you please send me a screenshot of the error message here?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Can you please send me a screenshot of the error message here?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Customer Reply
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 242234
Type: image/jpeg
Size: 242234

Got it
Can you please go to Settings icon > Connections > Data usage > Data saver and make a screenshot of the page there?
Can you please go to Settings icon > Connections > Data usage > Data saver and make a screenshot of the page there?
Customer Reply
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 109528
Well look at that ,
I see that I just needed to turn that setting off. Thanks for the direction. Turned it off and is working fine
Type: image/jpeg
Size: 109528
Well look at that ,
I see that I just needed to turn that setting off. Thanks for the direction. Turned it off and is working fine

Yes, please turn it off, restart the phone and check please if the issue remains after restart
Let us know then please
Let us know then please
Customer Reply
It's working fine thanks

Is there anything else I can do for you today?
Customer Reply
Don't think so

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
No comments yet...
Comments