Updated: March 17, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

Galaxy Ao3s trying to turn om mobile hot spot and it's saying turn off data saver when it is already off

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please send me a screenshot of the error message here?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 242234

Got it
Can you please go to Settings icon > Connections > Data usage > Data saver and make a screenshot of the page there?

Customer Replay

Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 109528
Well look at that ,
I see that I just needed to turn that setting off. Thanks for the direction. Turned it off and is working fine

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Yes, please turn it off, restart the phone and check please if the issue remains after restart
Let us know then please

Customer Replay

It's working fine thanks

Is there anything else I can do for you today?

Customer Replay

Don't think so

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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