Updated: March 08, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Do two full or partly full cartridges need to be in place for the printer to work at all?

Hello, thank you for using Howly.
Do you see any error messages? Because if the printer requires two cartridges, then yep they need to be in place

Customer Replay

No only E04. What I mean is if both cartridges are empty does ***** have to buy two new cartridges despite never using the coloured one?

Got you
No, your friend only needs a black ink cartridge. If he will print a color document in the future, then yes, the printer will have problems with it. But for black/white documents he needs only a black inc cartridge

Customer Replay

Oh great. My HP printer needs both to print all all but Canon are not so greedy it seems!

It can be

Customer Replay

Can be what?

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You should try to use only a black inc cartridge. It depends on the model. In general, it should work with black inc only
What is the model of the printer?

Customer Replay

O.K. I'll get him a new black one and see. It is a PIXMAT S3355


Got you
Your friend can change settings to use only black ink. If he wants to print using only the
black ink or the color ink cartridge, he should follow the steps below.

  1. Open the printer driver setup window.
  2. Click Print Options... on the Page Setup tab.
  3. Select the FINE cartridge to be used from Print With. And click OK.
  4. When he will perform printing, the specified FINE cartridge will be used.
    Also, the Black ink cartridge option can be named "Only PGBK (Black)"

You can use these instructions and check them. If you'll have any questions/ difficulties, you can always open this chat and contact Howly)

Customer Replay

Thanks. I will go from here. Bye for now.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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