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*****
Nice to meet you, *****!
In order to cancel your Office 365 subscription, please follow these steps:
Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account. https://account.microsoft.com/services/?ref=SMC-Cancel
Find your subscription and select Manage.
Please note: If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.
I have no idea what I purchased this with
Are you talking about some Microsoft subscriptions and products?
Have you gone to your Microsoft account yet?
I do have a refrence # from last years payment, I am on a recurring debit purchase
I see, thanks for clarifying that.
Can you please follow my instructions to cancel your Office subscription?
If I go to that site will I lose you
No worries!
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
I have been able to cancel thank you very much.
Great!
Is there perhaps anything else I can do for you today?
have agood day bye
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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