Created: October 18, 2022

Can not sigh into Facebook

My wife changed password to old Facebook account
Last Edit: November 20, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Nice to meet you also
Daniel Moore
Daniel Moore Tech Expert & Writer
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
Saturday my wife wanted to get back on facebook
My grandson asked her with what account she wanted to use
She said her oldest account which she has not used for awhile
Forgetting that changing accounts what affect facebook sign in
Her name is ***** if that helps
Daniel Moore
Daniel Moore Tech Expert & Writer
Do I understand you correctly, you do not remember the password for your account?
Customer Reply
She has a picture on her profile her old account has her standing up with the I got my shot
That is right
She has two accounts
Daniel Moore
Daniel Moore Tech Expert & Writer
Okay, to reset your password if you're not logged in to Facebook:
1. Click Forgotten password? on the login page.
2. Type the email address, mobile phone number, full name or username associated with your account, then click Search.
3. Follow the on-screen instructions.
Customer Reply
Thank you it worked
Daniel Moore
Daniel Moore Tech Expert & Writer
Great!
Is there anything else I can do for you today?
Customer Reply
No sir thank you so very much have a great evening
Daniel Moore
Daniel Moore Tech Expert & Writer
You are always welcome!
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