Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Nice to meet you, *****!
Nice to meet you also
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Saturday my wife wanted to get back on facebook
My grandson asked her with what account she wanted to use
She said her oldest account which she has not used for awhile
Forgetting that changing accounts what affect facebook sign in
Her name is ***** if that helps
Do I understand you correctly, you do not remember the password for your account?
She has a picture on her profile her old account has her standing up with the I got my shot
That is right
She has two accounts
Okay, to reset your password if you're not logged in to Facebook:
Thank you it worked
Is there anything else I can do for you today?
No sir thank you so very much have a great evening
You are always welcome!
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