Updated: May 27, 2023
Was it helpful?
by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

Bought a Nordvpn standard plan with 30 day money back guarantee

But how exactly do I get my money back?

Short summary:

  1. Visit the NordVPN website: Go to https://nordvpn.com/
  2. Contact NordVPN customer support: Click on the "Contact Us" link, which can usually be found in the footer section of the website.
  3. Choose a support channel: Select either the live chat or email option to reach out to NordVPN customer support.
  4. Request a refund.
  5. Provide necessary details.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Top answer

Nice to meet you, *****!
NordVPN offers refunds on all its plans.


To be eligible for a full refund, you have to cancel your subscription within its 30-day money-back guarantee period.
You can reach NordVPN customer support via live chat or email for a refund ---> https://nordvpn.com/contact-us/
Your refund should arrive within 10 days.
Do you have any additional questions I can help you with?

Customer Replay

If the session already expired, I'm not eligible? The page said I can have refund If I decide the service isn't for me *Afterwards*

Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.

Customer Replay

That's good news

banner 3

May I help you more at the time, *****?

Customer Replay

I don't believe there's any further questions.

Thank you for choosing our service, *****!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

Same goes to you, thanks again!

Thank you, sir! I appreciate it.

banner 6
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Windows problem


Celestial Tapestry
Invalid Date
If my session expired but I'm still dissatisfied with the service, can I request a refund? Can anyone clarify?
1 reply
  1. BoogieBlast
    Invalid Date
    Celestial Tapestry, If the service didn't meet your expectations, you should still be able to request a refund even if your session expired.

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info