Updated: May 27, 2023
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by Zachary Finkelstein
Tech Expert & Writer
774 resolved issues

Bought a Nordvpn standard plan with 30 day money back guarantee

But how exactly do I get my money back?

Short summary:

  1. Visit the NordVPN website: Go to https://nordvpn.com/
  2. Contact NordVPN customer support: Click on the "Contact Us" link, which can usually be found in the footer section of the website.
  3. Choose a support channel: Select either the live chat or email option to reach out to NordVPN customer support.
  4. Request a refund.
  5. Provide necessary details.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Top answer

Nice to meet you, *****!
NordVPN offers refunds on all its plans.

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To be eligible for a full refund, you have to cancel your subscription within its 30-day money-back guarantee period.
You can reach NordVPN customer support via live chat or email for a refund ---> https://nordvpn.com/contact-us/
Your refund should arrive within 10 days.
Do you have any additional questions I can help you with?

Customer Replay

If the session already expired, I'm not eligible? The page said I can have refund If I decide the service isn't for me *Afterwards*

Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.

Customer Replay

That's good news

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Good!
May I help you more at the time, *****?

Customer Replay

I don't believe there's any further questions.

Thank you for choosing our service, *****!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

Same goes to you, thanks again!

Thank you, sir! I appreciate it.

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Comments

2 comments
Celestial Tapestry
Invalid Date
If my session expired but I'm still dissatisfied with the service, can I request a refund? Can anyone clarify?
1 reply
  1. BoogieBlast
    Invalid Date
    Celestial Tapestry, If the service didn't meet your expectations, you should still be able to request a refund even if your session expired.

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