Bosch Maxx washing machine - washing comes out still very wet even though it does spin

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Same here - I am not technical minded and I need to sort this problem out!

I think it is WFL 1662 6 Kg. That is what is written on the machine

How can I change the spin speed It just says "spin" on the machine. I am also not sure what mode you are describing. I usually put it on the short cycle minutes. I see there is something on the machine saying 800 and 400. Never used it.

No, it is a couple of years old - I will say about 6 years.

I do not even know where the filter is!!

OK, but I have nothing to wash tonight. Can the machine run without anything in it? Sorry for all the silly questions!

Anton, this is going to be impossible. It is sort of built in but I will try and move it forward and turn off what I can. Pls be patient with me!

OK, I managed to switch off and turn water tap off. I live in South Africa - technicians are very very expensive here - maybe I can sort it out myself.

How do you mean unclip the pump cover.There is a green pipe which is connected to the tap and then a grey pump running into the outlet to take water out to drain somewhere.

I did click on it and I can see where filter is. I just cannot get it to loosen up.
OK. Got the filter out. Not much water coming out and it sort of looks clean to me.
Can I stick finger into the hole to see what is coming out?

I stuck a cloth in there - it sort of came out clean. Do not worry - I am wearing rubber shoes.But i know it is dangerous.
I suppose I must screw the filter back in?

I am going to do it now - just be patient - I had a back operation so bending down takes a long time. I will put a towel in, switch everything on and then put it on spin. Will let you know what happens.

Ok, put it on spin now. Waiting and seeing what is happening, although the machine now make a humming sound. Not bad, but still there

OK, spinning quite fast now. Has stopped now all of a sudden, but I suppose spin cycle is still not finished.

Spinning very fast now. If it was an aeroplane, it would have been on the runway now!
I think part of the problem was that the machine was jumping around when spinning - it was not level. If have sorted that out now.

Now it is just turning, but I think it will start spinning fast soon.

It stopped now - just give me 60 seconds to see when the door will unlatch.

Door is open. I will have to do a wash tomorrow to see if it is sorted out. Must I put the washing machine maybe on another mode, ie. not the 30 min cycle, but maybe a longer one?

Could you tell me what the knob is for that says 800

It says 800 and underneath it says 400 and there is an arrow pointing down. It sit next to the "on" knob

So I should switch that on when I switch machine on. You know what - I think I figured out what went wrong - I found a small coin outside machine once I took the filter out. I think that blocked the filter.

I think I have sorted the problem out. Just one more question - should I switch that knob on which says 800 - 400 on when I switch machine on?

Because I actually do not know what it is supposed to do. And then the very last question - do you also do computer support? (laptop)

Thank you so very much. I do appreciate your help and will make use of you again. Have a good evening!

Thank you again. You were really helpful!!