Hello, thank you for using Howly.
Could you please tell me when and how did the problem occur?
Noticed today this morning, no lights on device, picked up receiver was silent, no tone. Phone was last used yesterday - incoming call
Thank you for sharing information! Did you try something to solve the issue?
Switched batteries just in case, followed instruction to unplug socket while doing this.
Okay, sure! And after replacing the batteries nothing changes, right?
I received one tel call successfully, was able to have conversation. An hour later phone rang again, but no tone was heard, and no connection, silent. Have tried unplugging and reconnecting since without
Noted, are you sure that all cables are undamaged and good-connected?
without success, I have tried to check cables, thy donot appear to be damaged?
Are you sure that none of the buttons are stuck down?
Will have a check, phone is in hallway, so i have to leave computer.
Take your time! No need to hurry
Good news, after disconnecting again, & cleaning buttons, phone is now working!
Perfect! You did a great job, *****!
Many thanks for your patience.
Sure! You're always welcome here
I wish you the best!
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