Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Tell me please , is your issue that you want to change your region ?
Tell me please , is your issue that you want to change your region ?
Customer Reply
Can I send you screenshot of what Problem I am facing
Visitor uploaded:Image.png
Type: image/png
Size: 183911
Visitor uploaded:Image.png
Type: image/png
Size: 183911
Thank you for the screenshot.
In this case , if you want change your region, you have to do what it says you to.
In this case , if you want change your region, you have to do what it says you to.
Customer Reply
I have done this many times but it still showing same reason
Have you tried rebooting your phone?
Customer Reply
No I don’t
Try please that .
Customer Reply
will rebooting erase my data ??
No.
Customer Reply
How to do rebooting?
Turn off iPhone.
And then turn on.
And then turn on.
Customer Reply
Already tried it
Are you sure your balance is 0?
Customer Reply
please tell me straight forward solution for this problem
No it’s 33 now
No it’s 33 now
I am telling you that, sir.
Your balance should be 0
Your balance should be 0
Customer Reply
Thank you Let me try it than I wil let you know
Will you try that now or later?
Customer Reply
Now
Good.
Be sure you will empty your balance.
Be sure you will empty your balance.
Customer Reply
Thank you so much for the help
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