Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Tell me please , is your issue that you want to change your region ?
Can I send you screenshot of what Problem I am facing
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Thank you for the screenshot.
In this case , if you want change your region, you have to do what it says you to.
I have done this many times but it still showing same reason
Have you tried rebooting your phone?
No I don’t
Try please that .
will rebooting erase my data ??
How to do rebooting?
Turn off iPhone.
And then turn on.
Already tried it
Are you sure your balance is 0?
please tell me straight forward solution for this problem
No it’s 33 now
I am telling you that, sir.
Your balance should be 0
Thank you Let me try it than I wil let you know
Will you try that now or later?
Now
Good.
Be sure you will empty your balance.
Thank you so much for the help
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