If you turn on your device and find that all you can see is black, it can be a frustrating experience. Fortunately, there are a few steps you may take to try and resolve the issue. But first, let’s talk about potential reasons why you might face this problem.
When something like that happens, it can be very frustrating. There are many potential causes for this issue, including:
It is best to seek assistance from Samsung customer service if the television is still covered by its warranty. If this is not the case, a trained technician can help you figure out what's wrong and fix it. However, in order to ensure that the issue is resolved appropriately, it is essential to determine what is causing the black screen.
Verify that the source setting on your device is correct. You can accomplish this by using the TV's buttons or the remote:
If you find that the input is set correctly, and it is functioning properly, but the Samsung LED TV picture goes black, then the issue may lie with the TV itself. In this case, you should proceed to the next steps in troubleshooting.
Make certain that the TV is powered on and plugged in. Make sure the outlet is working properly by checking it. The black screen will indicate a lack of power if the device is off. Make sure the cord is plugged in securely. To ensure a proper connection, power it on and off again if it is loose.
You may also try plugging the TV into a different outlet or use something else to ensure that the current one is working. If it is, check the power button on the device or the remote, to be certain that it's not on standby mode. If everything is properly turned on, but the Samsung TV has sound, but still no picture, then the problem could be related to other factors.
They must all be properly connected. Unplug and reconnect the cords if you discover that they are slack. The HDMI, AV, and power cables are the ones that need to be checked. Check to see that they are properly connected to the source device, such as a box or gaming console, in addition to the television. The connectors should be clean and the cords should not be broken or loose. The cables may need to be replaced if the issue persists.
Ensure that they are not set to "Black Screen" or "Off." You can access them by going to the menu and selecting "Picture". Once you are in, you can adjust the brightness, contrast, and other things to make sure that everything is displayed correctly.
Additionally, you can check for any preset modes such as "Movie", "Sports", "Dynamic" or "Standard" and select the one that works best for you.
Make sure that the batteries are not dead and that it is functioning properly. You can check this by trying to change the channel or adjust the volume. A malfunctioning or dead remote can prevent the device from responding to commands and cause this trouble. Also, you can use a different one or even use the button on the TV itself to navigate, if this one is not responding.
It's also worth noting that if it is working, but your Samsung TV turns on, but shows no picture, it might be a problem with the IR sensor. In this case, you can try to clean it or reposition the device to face the remote directly.
To download the update, the device will need to be connected to the internet, and it may take some time. It's a good idea to check frequently for them.
This is your last resort if none of the other options work. This procedure will restore the TV to its original state while erasing all custom settings. Follow these steps to perform a factory reset on this Samsung:
Before performing the reset, it is recommended to back up any important settings or data. In addition, you should look in the TV's user manual for specific information specific to your model.
Yes, some of them come with it, which can cause this issue. To fix this, go to the TV's menu and check the "System" option.
A Samsung Smart TV black screen can be brought on by a number of things, such as faulty firmware, loose cables, broken remote, or incorrect input settings. You can try the troubleshooting steps mentioned above to solve the issue. Contact Samsung customer service for further assistance if none of these methods work. It's best to consult Howly experts if this fails. They are able to identify the issue and propose a solution.
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