How to cancel HelloFresh subscription

It’s hard to find someone in the US who hasn’t heard of HelloFresh. This is, so far, one of the best services in the meal kit delivery business. But even if getting about 3-5 meals each week sounds great, some people still decide to cancel HelloFresh membership, no longer finding the service useful or right for them. Most of the subscribers don’t want to pay for deliveries anymore or simply choose to spend money on other purposes. If you share their opinion and seek ways to stop receiving food boxes, Howly offers easy steps to discontinue your HelloFresh subscription on an app or desktop computer. So, let’s move on.

Main HelloFresh how to cancel account issues users have

Canceling subscriptions might be a bit tricky, so Howly understands your struggles. You’re not the only one having problems with HelloFresh account termination. Our customers report various issues, including:

• continuation of money charges;
• service errors when trying to skip weekly deliveries;
• untimely subscription cancellation;
• inability to cancel HelloFresh on the app;
• troubles when deleting the HelloFresh account;
• lagging/crashing HelloFresh app;
• problems canceling a particular plan.

Your case isn’t on the list? Don’t worry! You’ll have no stress fixing your problem with Howly. Our experts aren’t afraid of difficulties, so your issue will be resolved quickly.

Things to know before canceling HelloFresh from app or PC

Cancelation won’t take much of your effort, but there are some crucial things to know to make it right and avoid additional charges. So take this information into account before saying goodbye to HelloFresh.

• If you choose to cancel your HelloFresh subscription, you must do so at least 5 days before your scheduled delivery (by 11:59 PST). If you do this later, when your order is already being processed, you are obliged to cover all the charges.
• You have an opportunity to pause your order so as not to be charged for weekly delivery.
• You can always adjust and modify your delivery frequency to fit your budget and schedule. 

How to cancel HelloFresh account on desktop

Now that you know all the nuances of membership cancellation, you can proceed to the process itself. Check out how to cancel a HelloFresh subscription through your computer:

1. Visit the official website and sign in.
2. Tap the arrow near your name in the upper corner.
3. Click the very first option – Account Settings.
4. Find the Status subsection and hit the button to cancel your plan.
5. Once doing that, you’ll get to the next page – just choose Cancel Anyway.
6. Pick a reason for your decision and tap Cancel Anyway once again.

How to cancel HelloFresh on app

The process for unsubscribing from HelloFresh in app is almost the same as on desktop. These steps are suitable for both Android phone and iOS users:

1. Download the HelloFresh app for your OS and launch it.
2. Open your profile settings and hit Edit next to the Plan Settings.
3. Scroll until you spot Cancel Plan -> hit it.
4. Next, hit Cancel Anyway. 
5. Pick a reason for your decision and tap Cancel Anyway once more time.
   

   How to cancel HelloFresh order

   If you aren’t yet ready to terminate your subscription or need some time to settle the servings and recipes, the option to cancel a HelloFresh order will benefit you. Consider these guidelines to skip a week easily:

   1. Click Menu while you’re on the home page.
   2. Choose the scheduled day of delivery you’re willing to skip.
   3. Hit Edit Delivery.
   4. Pick Skip this week.