GoodLife is stated to be the largest health club organization in Canada, offering more than 450 fitness facilities over the country. Adherents of a healthy lifestyle do visit the gyms and purchase monthly or yearly memberships to access all the services provided by the company. Indeed, personal training, virtual workouts, various nutritional plans, swimming pools, saunas, and lucrative discounts may be great. But many people still keep wondering how to cancel my GoodLife Fitness membership. Some move to another place and don’t have a gym nearby, while others find the prices overwhelming. The reasons may also be individual, including dissatisfaction with the company’s services and workout programs or a simple desire to switch gyms. Whatever goal you pursue, Howly will guide you on how to cancel a GoodLife membership. So, let’s move on!
Those willing to get out of a GoodLife contract just get trapped by the company. There’s a great number of issues customers report. Perhaps the worst thing is that there’s no option to cancel your membership via the website. What’s more, many users claim that their attempts to contact customer support are just fruitless. And that’s far from all troubles GoodLife members encounter when trying to break ties with the company. Check out other problems below:
Howly knows how difficult it may be to cancel your gym membership at GoodLife. But desperate situations don’t exist! Our experts are well aware of all the tricks of the company and can help you solve any membership issues right away!
One of the few ways to contact someone from GoodLife is to visit their social media pages. The company holds accounts on Twitter and Facebook, and if you feel that this option is good for you, you should contact their Customer Care. Follow these steps when messaging them via a preferred social media:
GoodLife will give you a response in 24 hours. Note that cancellation is impossible without your member ID, so make sure you provide its official representatives with a valid number for your gym account.
Another way to get rid of a GoodLife subscription is to call them directly. The company itself recommends this option as a solution to customer issues. So how to make it smooth?
People often complain that GoodLife customer service representatives are in short supply. And those trying to call them by phone regularly hear a pre-recorded message that the service is unavailable because of the heavy call volume. If you get in the same trouble, there’s one more option to try – write them an email.
GoodLife actually charges their members for account cancellation. The only option to avoid additional bills is to terminate your membership within the first 7 days after its purchase and activation.
The company provides an opportunity to pause membership plans whenever a customer has such a desire. So, you can put your subscription on hold for up to 6 months. However, the offer comes with a fee – $10 per month.
You can’t do without your member ID if you’re terminating your membership via phone, social media, or email. The only solution is to visit a local GoodLife gym and complete the procedure using your membership barcode tag.
We all remember that old-good gag about how complicated it is to get rid of a gym membership. And this is especially true for a great number of GoodLife members struggling to cut ties with the company. Indeed, the process makes you sweat even without getting on the treadmill. But Howly is here to save you! So in case you have any trouble, just write us a chat message, and we’ll help you cancel your GoodLife Fitness membership as quickly as possible!