How to cancel GoodLife membership

GoodLife is stated to be the largest health club organization in Canada, offering more than 450 fitness facilities over the country. Adherents of a healthy lifestyle do visit the gyms and purchase monthly or yearly memberships to access all the services provided by the company. Indeed, personal training, virtual workouts, various nutritional plans, swimming pools, saunas, and lucrative discounts may be great. But many people still keep wondering how to cancel my GoodLife Fitness membership. Some move to another place and don’t have a gym nearby, while others find the prices overwhelming. The reasons may also be individual, including dissatisfaction with the company’s services and workout programs or a simple desire to switch gyms. Whatever goal you pursue, Howly will guide you on how to cancel a GoodLife membership. So, let’s move on!

Common GoodLife Fitness how to cancel membership issues

Those willing to get out of a GoodLife contract just get trapped by the company. There’s a great number of issues customers report. Perhaps the worst thing is that there’s no option to cancel your membership via the website. What’s more, many users claim that their attempts to contact customer support are just fruitless. And that’s far from all troubles GoodLife members encounter when trying to break ties with the company. Check out other problems below:

• monthly charges don’t stop;
• troubles canceling GoodLife online;
• automatic membership reactivation;
• double or triple monthly charges;
• failures to contact the gym representative by phone.

Howly knows how difficult it may be to cancel your gym membership at GoodLife. But desperate situations don’t exist! Our experts are well aware of all the tricks of the company and can help you solve any membership issues right away!

How to cancel GoodLife gym membership via social media

One of the few ways to contact someone from GoodLife is to visit their social media pages. The company holds accounts on Twitter and Facebook, and if you feel that this option is good for you, you should contact their Customer Care. Follow these steps when messaging them via a preferred social media:

1. Make it clear that you’re willing to cancel GoodLife.
2. Provide an honest reason for your decision.
3. Provide your member ID – it’s stated in your Membership Agreement.
4. Ask them to send you a confirmation of removing your account.

GoodLife will give you a response in 24 hours. Note that cancellation is impossible without your member ID, so make sure you provide its official representatives with a valid number for your gym account.

How to cancel membership at GoodLife Fitness by phone

Another way to get rid of a GoodLife subscription is to call them directly. The company itself recommends this option as a solution to customer issues. So how to make it smooth?

1. Call 1-800-387-2524 to speak with a live agent.
2. State your desire to quit their membership and name the reason.
3. Mention your member ID.
4. Find out if there are any additional steps to complete the process.

How to cancel your GoodLife Fitness membership by email

People often complain that GoodLife customer service representatives are in short supply. And those trying to call them by phone regularly hear a pre-recorded message that the service is unavailable because of the heavy call volume. If you get in the same trouble, there’s one more option to try – write them an email.

1. Send a message to members@goodlifefitness.com informing them about your willingness to say goodbye.
2. Give a clear explanation for such a decision.
3. Attach your member ID.
4. Request an email confirming that they’ve canceled your membership.