12 Ways to Fix “No Internet, Secured” Issue on Windows

Table of Contents:

  1. Introduction
  2. Determine what caused the problem 
  3. Deactivate your VPN
  4. Restart your router and computer
  5. Run the built-in troubleshooter
  6. Restart your Internet service provider (ISP) connection
  7. Check your PC’s connection properties
  8. Renew and release your IP and flush your DNS
  9. Disable Wi-Fi sharing / (Mobile hotspot)
  10. Change the adapter settings
  11. Allow random addresses
  12. Run an antivirus check
  13. Uninstall the most recent Windows update
  14. Conclusion 
Issue on Windows “No Internet, Secured”

When connecting to a Wi-Fi network, you may experience that the connection is successful, yet, the pages do not open (although some of them can sometimes be accessed), and the Wi-Fi says, “No Internet, secured.”

It’s not always clear what exactly the problem is. This article explains what this message means, the possible causes of this issue, and how to resolve the “No Internet, secured”  Wi-Fi problem.

Determine what caused the problem

What caused the problem

The first thing you should do while fixing “No Internet, secured” is to check if there is Internet on the same Wi-Fi network on other devices (for example, on your smartphone). To do it, just turn off data transfer on the mobile network.

If your smartphone also says, “No Internet, secured”, try to reconnect to your Wi-Fi. If the Internet still isn’t available, then the problem is in your router or cable connection or on the part of the provider.

Before checking your router and cable, call your provider and ask why your Wi-Fi says, “No Internet, secured”. If your provider performs any work or if it has a failure, the customer care specialist will inform you about it. In such a situation, all that remains is to wait until everything is fixed and the Internet becomes available again.

But if the Internet is available on another device via the same Wi-Fi network, then, apparently, the problem is in your Windows settings. So let’s find out what you can do to fix it. 

Deactivate your VPN

Deactivate your VPN

A VPN connects you to a private server while browsing. If this private server goes down for any reason, everything connected to that server will be disconnected from the Internet. That may be the reason for the “No Internet, secured” issue. Try the following: 

  1. Disable your VPN mode and try to connect your device to the Internet again. If, even then, your Wi-Fi says “No Internet, secured”, proceed to the next chapter. 
  2. If you can get online, turn on your VPN mode and try connecting to a different server.
  3. In case “No Internet, secured” appears on your screen again, you should get in touch with your VPN support since your computer can connect to the Internet without a VPN.

Restart your router and computer

Restart your router and computer

In some circumstances, a simple router restart will fix the “No Internet, Secured” Wi-Fi problem on Windows 10. Most models have a dedicated reset button on the back. If it is not there, you need to turn off the router with the power button, unplug it, and turn it on again after a few minutes. If that didn’t help either, restarting your computer can be a solution. 

Run the built-in troubleshooter

The following method of fixing your Internet connection is to run a built-in Windows troubleshooting tool. To do it, follow these instructions: 

  1. Open the Start menu and click on the Settings app.
  2. Choose the System tab from the left sidebar of the Settings section.
  3. Then scroll down to find and click Troubleshoot.
  4. In the Most Common section, find and click the Run button at the far right of the Internet Connections tile.
  5. In the Troubleshooting window, click the Troubleshoot Internet Connectivity button. Windows will then automatically detect the issue on the Windows PC. Once detected, Windows will fix the problem on its own.
Run the built-in troubleshooter

If the “No Internet, secured” problem persists, try running the Network Adapter troubleshooter.

Locate “Network Adapters” under “Advanced Troubleshooting” and click the “Run” button on the far right.

"Network Adapters" under "Advanced Troubleshooting"

To launch the Wi-Fi adapter troubleshooter, pick the Wi-Fi selection in the Troubleshooter window and then click Next. If a problem is detected, Windows will report it in the same window.

Restart your Internet service provider (ISP) connection

Another key reason your Wi-Fi says, “No Internet, secured” is because your ISP’s Internet connection is off. If you are a user of Fiber or DSL, you should be able to arrange a connection reset from your ISP. How to perform this task also relies on ISP. You may get it done through a phone number, e-mail, or app. Whatever platform you choose, sending this request may be a working solution to the “No Internet, secured” problem.

Check your PC’s connection properties

If none of the above methods worked, it’s probably time to check your computer’s network adaptor. To do this, follow these steps:

PC's connection properties
  1. In the system tray, pick the Wi-Fi (or Ethernet) connection. After that – Network & Internet Settings.
  2. Click Change adapter settings in the new tab. Next, right-click the relevant connection and choose Properties.
  3. In the Properties window, make sure all of the following boxes are checked:
    1. Client for Microsoft Networks
    2. Sharing files and printers
    3. Internet protocol version 4
    4. Internet protocol version 6
    5. Link-Layer Topology Discovery Responder
  4. Click on OK and restart the PC.

Release and renew your IP and flush your DNS

Unfortunately, your system’s default DNS settings may fail from time to time. While it’s not always clear if this is the reason for the “No Internet, secured” problem, we suggest you check it. 

Follow these steps: 

  • Open the start menu and search for “Terminal”. In the search results, click on “Terminal” and select “Run as administrator”.
  • Click the “Yes” button on the UAC (User Account Control) window to continue.
  • In the terminal window, click the down arrow on the tab bar, and select the Command Prompt option to open the Command Prompt tab.
откройте вкладку командной строки
  • Type and run the following command in the Command Prompt tab: netsh int reset IP address
netsh int reset ip address
  • Then copy and paste the following commands and press Enter after typing each command to execute them individually:
    • netsh advfirewall reset
    • netsh reset winsock
    • ipconfig /flushdns
    • ipconfig / release
    • ipconfig / update
  • After doing so, restart your device and see whether the “No Internet, secured” message is still shown.

Disable Wi-Fi sharing (Mobile hotspot)

Windows offers a Mobile Hotspot feature that allows you to share a Wi-Fi network that it’s already connected to. This is handy when you don’t have a Wi-Fi network password. Unfortunately, it is known to trigger technical difficulties, and it is frequently the cause of the “No Internet, secured” notice on your screen.

Disable Wi-Fi sharing

We recommend you to go to Network (Network) and Internet > Mobile Hotspot and then turn off the hotspot.

Change the adapter settings

Changing the adapter settings is supposed to help you fix the issue of “No Internet, secured” on Windows 10.

So, here are the steps to change your adapter settings:

the adapter settings
  • Access the Network Settings menu. (Select Network Settings from the Wi-Fi icon in the taskbar.)
Network Settings
  • Look for “Change adapter settings”. Generally, this option is at the bottom, so keep scrolling. Once you’ve spotted it, click on it.
  • Then right-click on the Wireless network adapter > select Properties from the cascading menu.
  • And if Internet Protocol version 6 (TCP/IPv6) is in the options, uncheck the box to disable IPv6.
 Internet Protocol version 6
  • Click OK and restart the system for the changes to take effect.
  • Verify if the “No Internet, secured” protection issue has been fixed. If not, proceed to the next solution.

Allow random addresses

random addresses

If you are struggling with “No Internet, secured” issue on your PC, it’s possible that adjusting your network settings will help you figure it out.

  1. Open the Settings window and choose Network & Internet category.
  2. Click on Advanced options.
  3. In the Random hardware addresses section, don’t forget to apply the Use random addresses for this network.

Run an antivirus check

It happens that antivirus or a firewall blocks suspicious sites. If you are confident that the site is secure, you can temporarily disable protection and attempt revisiting the site. Protection programs, on the other hand, are rarely incorrect.

You may also receive an error message if you have an antivirus or firewall installed on your Windows device, as the antivirus or firewall is overpowering your network. Check for this issue by temporarily disabling the SSL scanning feature. 

Uninstall the most recent Windows update

A Windows update that isn’t actually working might sometimes cause the “No Internet, secured” Wi-Fi problem. Unfortunately, it’s impossible to tell if this is just a case of intermittent update-related issues. However, there is nothing wrong with rolling back the most recent Windows update to see if it makes any difference and fix the error.

Here’s what to do to undo the latest Windows update:

undo the latest Windows update
  1. Open Start Menu and then select the gear icon to open Windows Settings.
  2. Next, go to Update & Security.
  3. Go to the page that says “Recovery.”
  4. Look for the option to return to the previous version of Windows 10.
  5. Click the Get Started button.
  6. Complete the rollback process by following the wizard’s instructions.


Congratulations, you fully understand what “No Internet, secured” means now. Hopefully, after applying the tools and methods mentioned above, your computer will connect to the Internet, and your Wi-Fi will be able to work well. All solutions are practical and, therefore, can completely fix “No Internet secured” on Windows 10. But if you need expert advice, the Howly team is waiting for your messages!